Customer Service

Patients are a priority at Bay Valley Medical Group. We appreciate your interest in our medical group and we’d like to provide you with comprehensive information about our services and programs.

We recognize the rapidly changing world of health care. Seeking care and understanding health insurance can sometimes be complex and confusing. Our goal is to help you every step of the way. Whether you need to select a physician, make an appointment, request a referral, or call your health plan, Bay Valley Medical Group is here to help you. We encourage patients to take a personal interest in their health and fitness.

Our doctors and nurses are committed to addressing your medical concerns and to thoroughly explaining prescribed treatment plans. In addition, we offer a variety of health education programs including patient newsletters, on-line health tips, classes and community lectures. Your good health is important to us and we seek a close partnership between you and Bay Valley to enhance your care.

This section is your guide. We hope you will find it useful.